General Terms and Conditions for the Lotus FLOW Membership

1. Company Information

Lotus FLOW is offered by:

Laura Brunazzo
Eschersheimer Landstraße 42
60322 Frankfurt am Main
Germany

Email: hello@laurabrunazzo.com

VAT ID according to §27a UStG: DE318866621

2. Service Description

Lotus FLOW is an online movement and embodiment membership designed to support participants through live and/or recorded sessions focused on mobility, strength, yoga, breathwork, nervous system regulation, embodiment, and conscious movement practices.

The membership may include live online classes, replay access, community elements, audio or video content, worksheets, and additional educational materials.

All content is delivered digitally via an online platform. No physical product will be shipped.

3. Access and Availability

Access to the Lotus FLOW Membership is granted after successful payment.

The Client receives access via login credentials or a direct link to the membership platform.

Access is provided for the duration of the active membership period.

The membership may include live online sessions, replay content, community features, and additional educational or embodiment materials.

Replay availability is limited and may vary depending on the type of session. Unless otherwise stated, replays are generally available for a limited period of up to 1–4 weeks.

Live schedules, replay availability, included features, and membership content may evolve over time as the membership develops, provided that the overall value of the membership is not significantly reduced.

The Company reserves the right to update, modify, replace, archive, or remove content where reasonably necessary to improve the membership experience.

4. Prices and Payment

All prices are stated in Euro (€) and include applicable VAT, unless otherwise indicated.

Payment is due immediately upon purchase and renews automatically unless cancelled prior to the next billing cycle.

The Client may cancel future renewals at any time. Cancellation does not entitle the Client to a refund for the current billing period.

5. No Right of Withdrawal (Widerrufsrecht)

Lotus FLOW is a digital product and online membership.

In accordance with § 356 (5) BGB, the right of withdrawal expires if:

• the Client expressly agrees that the execution of the contract begins before the end of the withdrawal period, and

• the Client acknowledges that they lose their right of withdrawal upon commencement of the execution.

By completing the purchase and confirming the respective terms-checkbox, the Client:

• expressly agrees to immediate access to the membership content, and

• acknowledges the loss of the statutory right of withdrawal.
  

6. Refund Policy

Due to the digital nature of the membership and immediate access granted, no refunds are provided for active membership periods.

7. Usage Rights

All content of Lotus FLOW is protected by copyright and other intellectual property rights.

The Client is granted a limited, non-exclusive, non-transferable license to use the content for personal purposes only.

The Client is strictly prohibited from:

• sharing login credentials or granting third parties access

• reproducing, copying, or distributing membership materials

• recording live sessions without permission

• reselling, sublicensing, or commercially exploiting the content

• making the content publicly available in any form

Any unauthorized use constitutes a violation of intellectual property rights and may result in legal action.

8. Account Responsibility

The Client is responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account.

Login credentials may not be shared with third parties.

The Company reserves the right to suspend or terminate access in cases of suspected misuse, unauthorized sharing, or violation of these Terms.

9. Community Guidelines

The Lotus FLOW Membership is intended to provide a respectful, supportive, and growth-oriented environment.

The Client agrees to communicate respectfully and refrain from abusive, discriminatory, harmful, or inappropriate behavior within the community spaces or live sessions.

The Company reserves the right to remove content, restrict access, or terminate memberships without refund in cases of serious misconduct, repeated violations, or behavior that negatively impacts the community environment.

10. Technical Requirements and Availability

The Client is responsible for ensuring that they have the necessary technical requirements (e.g. stable internet connection, compatible device) to access the membership.

The Company is not liable for technical issues on the Client’s side that prevent access.

11. Liability

The Company shall be liable without limitation in cases of intent or gross negligence.

In cases of slight negligence, liability is limited to the foreseeable damage typical for this type of digital product.

Any further liability is excluded.

12. Health and Participation Disclaimer

Lotus FLOW includes physical movement practices.

The Client participates voluntarily and is responsible for listening to their own body and practicing within their individual capabilities and limitations.

The Company recommends consulting a physician or qualified healthcare professional before beginning any new movement or wellness practice.

Participation is at the Client’s own risk.

Lotus FLOW does not replace medical, physiotherapeutic, psychological, or psychiatric treatment.

The Company does not guarantee specific physical or emotional results.

13. Minimum Age

The Client confirms that they are at least 18 years old at the time of purchase.

14. Changes to the Terms

The Company reserves the right to update or modify these Terms where necessary, provided that such changes are reasonable and do not unfairly disadvantage the Client.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Germany.

The place of jurisdiction is the registered seat of the Company, where legally permissible.

16. Acceptance of Terms

By purchasing Lotus FLOW, the Client agrees to these Terms and Conditions.

The contract becomes binding upon completion of payment.